1 Vocabulary focus. Study the words and word combinations, practise
their translation, spelling. Check your knowledge
in the test. Play vocabulary game and set your own vocabulary game record.
2 Watch the video
and put the
words into the gaps in the sentences.
1.
Hello IT. Have
you tried ___________ again? OK, well, the _____ on the side. Is it _____? Yeah, you need to turn it on. Err, the button
turns it on.
Moss
enters and tosses Roy
a muffin
2.
Yeah, you do know how a button works, don’t you? No,
not on clothes.
3.
Have you tried forcing an _________?
4. No, there you go, I just heard it come on. No, that’s
the music you hear when it comes on. No, that’s the music you hear when... I’m
sorry, are you from the ____?
5.
You see the drive hooks a ____ by ____ the system core
table so it’s not safe to unload it unless another _____ is about to jump in
there and do its stuff. And you don’t want to end up in the middle of invalid
____. (laughs) Hello?
6.
Did you and her, _____?
7.
Did she continue talking to you once you’d ____ her
computer?
8.
No. And while I was working on it, she ___ a cup on my
back.
9.
It’s like they’re ____ when there’s a problem with
their printer, but once it’s fixed...
3 Fill in the blanks in the
sentences with words and word combinations, each word and word combination can
be used two times.
Button; turn off; fix; unexpected
reboot; unload; patching; glow; threads
1. Somewhere along the
line, an IE popup warned her that her system was at risk, click the button to _____.
2. So much of the
performance work around MySQL has been around better handling multiple ______
operating over the same data structure.
3. The company could
let natural replacement take its course, and keep ____ XP until it reaches a
lower share of all Windows PCs, that share set and publicized by Microsoft.
4. Amdahl would later
coin Amdahl’s Law, which, holds that any performance gains that come from
breaking a computer task into parallel operations is offset by the additional
overhead incurred by managing multiple _____.
5. Seagate talks about
“load/____ cycles”. But here's the thing - if a mechanical drive fails, very
often the data can be recovered from the platter(s) because the mechanics fail,
not the storage medium.
6. Developers will be
able to use Visual Studio for all this, which will include a variety of
diagnostic tools that will allow developers to see if a problem is occurring in
their apps on all Windows platforms, and if so, ____ them all.
7. Since December,
little was said about Yahoo’s intention to ____ Delicious until recently.
Earlier this month, The Next Web reported Yahoo was about to sell Delicious for
as much as $5 million.
8. Six button lights
on my two monitors ____ orange. The PC power button blinks bright green.
9.
The average consumer is not particularly security-savvy. They’re probably
not going to use a VPN or a VLAN, or ____ the broadcast function on their Wi-Fi
router.
10. The absence of the
menu, and the associated Start ____, in the original Windows 8 of 2012
was widely criticized by customers.
11. And on Friday, one
of the researchers who judges bug report entries issued a plea to other
security experts to join the hunt for flaws in Adobe’s Flash Player, the media
player notorious for its vulnerability volume and frequent _____.
12. Even in a well-lit room, the keys ____ brightly
enough to be easily seen.
13. Should the hard
drive experience a problem like an _____ or removal without being ejected
properly - the two most common causes of damage to directory structures - the
file system can rely on the transaction log to repair the damage.
14. In addition, some
features aren’t accessed via the big, colorful ____, but instead via
tiny white icons at the bottom of the screen.
15. “If they ____ cookies today,” he says, “tomorrow
you will have a less transparent identifier out there. Companies will switch to
statistical identification techniques, which are invisible to the user”.
16. Microsoft acknowledged the problem announced
on Nov. 27 that a fix for the _______ was in the works and would be released
sometime in December.
4 Match the phrase to the
speaker
Roy
Trenneman
1.
Have you tried turning it off and on again?
2.
Yeah, you need to turn it on. Err, the button turns it
on.
3.
Yuhuh. Have you tried forcing an unexpected reboot?
4.
No, that’s the music you hear when... I’m sorry, are
you from the past?
5.
Well why don’t you come down here and make me then.
6. You think I’m
afraid of you? I’m not afraid of you, you can come down here any time and I’ll
be waiting for ya!
7.
It’s like they’re pally-wally when there’s a problem
with their printer, but once it’s fixed...
8.
Define, hit it off.
9.
If there were such a thing as a drudgeon, that is what
we would be to them.
10. And while I was
working on it, she rested a cup on my back.
11. Unbelievable.
12. No respect
whatsoever. We’re all just drudgeons to them.
13. They toss us away
like yesterday’s jam.
14. It’s about time you
got back it’s been all go.
5 Answer the Questions
1.
How did Roy
react to the calls? What kind of answers did he give?
2.
What was the user’s problem with the computer? Why
couldn’t the user solve it himself?
3.
What was Moss’s
method of giving tech support? What problem did his caller have? How did their
conversation go?
4.
How did Roy
spend his workdays? What kind of tasks did he have to complete? Was his work
successful?
5.
How did employees upstairs treat IT department? Why
did Moss compare himself and Roy to yesterday’s jam?
6.
Was this comparison accurate in Roy’s opinio
